Collection: Terms of Service
Terms of Service – DTF InkFusion
Updated : 31 August 2025
By placing an order with DTF InkFusion, you agree to the following terms and conditions:
1. Custom Products
All DTF transfers are custom printed based on the files you provide. Please ensure that your artwork is:
In PNG format with a transparent background
At least 300 DPI
Sized correctly to fit your chosen gang sheet
We do not alter or edit your files unless agreed in advance.
2. No Refunds or Returns
Due to the custom nature of our products, all sales are final.
We do not accept returns, offer refunds, or provide exchanges for:
Incorrect file formats or sizing
Poor image quality or resolution
Design mistakes submitted by the customer
If an error occurs on our part (misprint, wrong size, or missing content), contact us within 48 hours of receiving your order, with photos of the issue.
3. Turnaround Time
Typical turnaround time is 24 hours from the time your payment and print-ready files are received. Delays may occur during high-volume periods.
We are not responsible for delays caused by:
File issues or missing artwork
Shipping carrier errors
Acts of nature
4. Intellectual Property
Copyright and Intellectual Property Disclaimer:
DTF Inkfusion values creativity and respects the intellectual property of others. However, we do not take responsibility for any copyright, trademark, or other intellectual property infringements related to the images provided by our customers or creators for printing.
By submitting images for use in the Direct-to-Film (DTF) printing process, you affirm that:
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Ownership or Permission: You either own the intellectual property rights to the image(s) or have obtained express permission from the copyright holder to use and reproduce the images for the purpose of custom printing. This includes any artwork, logos, graphics, photos, or other digital content.
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Full Responsibility: You understand and agree that you are fully responsible for ensuring that the images you submit do not violate the intellectual property rights of third parties. This includes, but is not limited to, ensuring that you have permission from any artists, photographers, or copyright holders whose work is included in the design.
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Liability for Infringements: In the event that a copyright claim, trademark dispute, or any other intellectual property issue arises due to the images you provide, DTF Inkfusion will not be held liable. Any legal responsibility, including claims or disputes, will be transferred directly to the individual or entity that submitted the content. We will not be involved in resolving such claims or disputes.
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Indemnification: You agree to indemnify and hold DTF Inkfusion harmless from any damages, costs, or legal fees arising from the use of copyrighted or trademarked material that you submit. This includes any claims made by third parties asserting that their intellectual property rights have been infringed upon.
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Compliance with Laws: You also agree to comply with all applicable copyright, trademark, and intellectual property laws in your jurisdiction, as well as international laws where applicable, when submitting designs for printing.
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Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.
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Products and Services (if applicable)
Descriptions of products or services are subject to change without notice.
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User Accounts (if applicable)
If you create an account, you must provide accurate information and keep your password confidential. You are responsible for all activity that occurs under your account.
We reserve the right to terminate accounts that violate these Terms or are inactive for extended periods.
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Intellectual Property
All content, trademarks, logos, and service marks displayed on the site are owned by DTF INKFUSION or third parties. You may not use, reproduce, or distribute any content without our prior written permission. We are authorised to sell the designs we have here on our website.
We strongly encourage our customers and creators to only use images that they have full rights to or have received proper licensing for, in order to avoid potential legal issues.
5. Colour Disclaimer
Colours may vary slightly between your screen and the final printed product. We do not guarantee colour-matching due to differences in digital displays and DTF ink output.
6. Liability
DTF InkFusion is not liable for:
Damage due to improper heat press settings
Incorrect application techniques
Customer misuse or misunderstanding of DTF transfer handling
Application instructions are provided on our website, but it's the customer’s responsibility to follow them correctly.
7. Changes to Terms
We may update these Terms of Service at any time without notice. Continued use of our services after changes constitutes your acceptance of the revised terms.